Refund policy

At Luxury Phone Cover, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Here is a quick summary of our return rules:

How to Request a Return or Refund

Please do not open a chargeback directly with your bank or provider. Contacting us first is the fastest and easiest way to resolve any issues.

You can reach out to us 24/7 via:

Our team will review your request and issue your refund directly to ensure you receive your money as quickly as possible.

Return Guidelines

  • 30-Day Window: We accept returns within 30 days of receiving your order.

  • Condition: To be eligible for a return, the items must be in unused and original condition.

  • Free Return Shipping: We are happy to offer free return shipping for eligible returns.

  • No Restocking Fees: We do not charge any restocking fees on returned items.

Damaged Goods or Incorrect Items

If you receive damaged goods or an incorrect item, please notify us within 5 business days of receiving your package. We will quickly arrange a replacement for you at no additional cost.

Non-Refundable Items

Please note that the following cannot be returned or refunded:

  • Items damaged due to customer mishandling.

  • Items marked as "Final Sale".

  • Free gifts or promotional items with retail value.

  • Original shipping charges (unless we made an error in shipping).